Skip to main content


Showing posts from August 25, 2014


Think Before You Drink: read the full post for all the details about what's really in a @Starbucks Pumpkin Spice Latte. 

Over a million people have seen this post since it came out this afternoon. 

Continue to ask Starbucks to drop caramel coloring level IV immediately (I hear the detractors on facebook pages are getting paid 60 cents per post by BIG FOOD or BIG AG PR firms to talk back to the#FoodBabeArmy

Their bullying won't keep us from seeking the truth and demanding safer ingredients!).

 See the research & info on caramel coloring level IV:

- Caramel Color Level IV is created in a laboratory by reacting corn sugar with ammonia and sulfites under high pressure and temperature, which produces the byproduct 4-Mel.

- A U.S government funded study found that feeding mice caramel coloring IV (which contained 4-Mel) increased their risk of developing lung cancer and leukemia, at every dosage level. 

- The International Agency for Research on Cancer classifie…


Resolving customer service issues quickly and in a single interaction is one way to win repeat business, but consumers today have a long list of demands when it comes to providing top-notch customer service.

For example, being able to follow up with the same customer service representative if needed is a priority for one in three consumers, according to data cited by

 The ability to record and save a copy of an online interaction is also an important feature for many customers today.

The infographic below from shares 10 tips for how to keep your customers happy by creating great customer service experiences.

Read more:

NEW OWNERSHIP : NYKCool goes Russian

One of the most famous names in reefer shipping is to be revived following what appears to be a Russian takeover of NYKCool.

Will a new paint job be required?

NYKCool announced it was to be acquired by Baltic Reefers today but gave only limited information about the deal.

The deal takes effect from the start of September but quite what impact it will have on the operation of NYKCool’s 25 vessel fleet is unclear.

NYKCool chief executive Boris Gersling says there is going to be a change of name to Cool Carriers but there are no plans to integrate the two operations.

“Cool Carriers will continue its commercial operation unchanged and operate independently from Baltic Reefers. The new ownership situation, with an owner focusing on the specialized reefer segment, gives Cool Carriers a good opportunity to further prosper in this segment,” 
Gersling said in an e-mailed announcement.

The news was revealed as NYKCool closed its Stockholm head office with chief executive Boris Gersling not responding …


US: Mexican mango imports wind down

The volume of mangos imported into the United States from Mexico has been decreasing for the last several weeks as the import season winds down. In the last few weeks, Mexican imports have lagged behind those from a year ago, and the volume of fruit brought in from Mexico this year is less than that from last year.

“We're toward the end of the mango deal from Mexico right now,”
said Gary Clevenger of Freska Produce International. 

“We'll probably finish up around mid-September, after that we'll transition to Brazil and then Ecuador in October.” 

While volumes of imported fruit usually taper off during this time of the year, total fruit imported from Mexico has been down this season. 

For the week ending on August 16, 2014, just over 54.6 million boxes of mangos had been imported into the United States from Mexico. 

By the same point in the season last year, mango imports had reached 64.3 million boxes.

“It's a combination of things for why …

Mexico on alert as Hurricane Marie threatens coast

by Staff Writers
Mexico City (AFP) Aug 24, 2014

Six Mexican states were on high alert Saturday for a strengthening Hurricane Marie, warning that torrential rain could trigger mudslides and cause rivers to break their banks.

Marie, the eighth hurricane of the eastern Pacific season, was packing maximum sustained winds of 105 miles (165 kilometers) per hour -- increasing it to a Category Two storm on the Saffir-Simpson scale -- according to the 0300 GMT bulletin from the Miami-based National Hurricane Center (NHC).

The center said the storm was continuing to gain strength, and cautioned it would likely become a major hurricane by Monday.

Marie was far from land -- some 370 miles southwest of the Mexican port city of Manzanillo -- and no storm watches or warnings were in effect for the coast.

However, the NHC said portions of Mexico's southwestern coast were already seeing powerful waves as a result of Marie, and the impact was likely to spread toward the southern Baja California peninsula…